Has your printer stopped printing? This always seems to happen as you try to print the boarding pass for your Caribbean cruise. Please try these five checks first before you kill your printer.
Several things can fix printing. Some are easy simple checks and others are more complicated. This article presents the five things you can do to repair printing. After that, you are free to get a hammer, take out your frustration on your device, and buy a new cheaper one. We begin here with a simple easy checks and then progress to the more complex issues to resolve.
Check 1: Printing devices must be powered-on to print. Please make sure that the power is turned on and that the power-on light is lighted. At this time it is best to make sure that all cables are plugged into the device and that there are no error indicators lighted. A quick check of the paper tray and paper hopper is in order as well. These should have a sufficient supply of fresh paper in them.
123.hp.com
123.hp.com
123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com
Check 2: Please make sure that you are using the printer you are expecting. To verify this when using Microsoft® Word, please click on the upper left menu item "File" and then "Print" from the drop down menu. This reveals the printing panel to the right of the drop-down menu. In the printing panel on the upper left is the print button. Immediately below that the printer is identified. If the name of this device is not the printer you are expecting to use, there is a triangle pointing down on the right-hand side. Clicking on this triangle reveals a drop-down list of printers to which your computer can send the document for printing. Please make sure you have selected the printer that you expect. There are similar selections another computer programs that permit you to verify and to select the printer you wish to use.
123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com
Similarly, printers print all documents in the order that they are sent to the printer. If the ink runs out, if there is a paper the error, or if there is some other malfunction that stops a document from printing, that document and all remaining documents stop printing. After the error is corrected, the document may or may not automatically start printing. Sometimes you must restart the document printing for that document and subsequent documents to print.
The printer document waiting line on Windows 7® is found by clicking on the "Start" button and opening "Devices and Printers". In the "Devices and Printers" window you select the printer you are using. Clicking the right mouse button opens a pop-up menu from which you select "See what's printing". This opens the printer queue. If there are no documents listed, then Windows® believes that all documents have been sent to the printer and printed.
123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com
Sometimes a printer is set to work offline. In this event nothing can print because the device is offline. When a printer icon is colored light grey, the printer is likely set offline. In the "See what's printing" window, clicking on the "Printer" menu item produces a drop down menu. The "Use Printer Offline" selection appears about three lines from the bottom of this menu. Since Windows 7® is context sensitive and displays only the possible menu selections appropriate, the "Use Printer Offline" menu selection is often not visible. To place the device online, please un-check the "Use Printer Offline" menu item.
123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com123.hp.com
Many printing problems are caused by the loss of connection between the computer and the printer. To check the printer connection on Windows 7® you again click on the "Start" button and open "Devices and Printers". In the devices and printers window you select the printer you are using, click the right mouse button to open a pop-up menu, and you select "Printer properties". The printer properties window should open on the "General" tab. In the lower right should be the "Print Test Page" button. Clicking on this button is a quick way to test whether the computer is connected to the printer. It should immediately print a test page on the printer. If it does not print a test page, then the link to the printer may not be functioning properly.
To verify the computer's connection to the printer you select the "Ports" tab. The "Ports" tab identifies the port that connects the computer to the printer. When the printer is connected by a USB cable to the computer, the port label identifies a USB port. Sometimes unplugging a USB cable and plugging it into a different USB port re-establishes the connection between the computer and the printer
123.hp.com123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/up123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup
Driver programs connecting Windows to the printer port may not be functioning properly with Windows. In this case reinstalling the latest printer driver programs can resolve this issue. The driver programs must typically match exactly the version of Windows on the computer. Often separate driver programs are used for the 32-bit and 64-bit versions of Windows®. The latest driver programs are found at the printer manufacturer's website.
If the printer is a network printer, a standard TCP/IP port is checked. A TCP/IP port connection can be broken when the incorrect printer IP address is used. To reconnect the printer to the computer, make sure that the IP address on the computer is the same as the IP address assigned to the printer. When the printer is a wireless printer, verifying the connection becomes more difficult. Similar to any other network connected printer, a wireless printer must have the IP address match the address used by the TCP/IP port on the computer.
123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup
: Wireless printers often lose their connections to the network. This can be verified by going to the printer and selecting from the printer menus a print out of the network configuration. An alternate test is to use a different computer to print a test page to the wireless printer.
When a wireless printer has lost its connection to the network, the simplest and most direct solution may be to reinstall the wireless printer on the network. This again would require an installation CD or a download of the installation software from the manufacturer's website. Wireless printer installation differs from manufacturer to manufacturer. Some printers require an active USB connection into the printer to complete wireless network installation. Other printers can be installed without such a USB connection. Wireless installation requires knowing the network key or password. Sometimes the latest Wi-Fi Protected Access (WPA) security must be used for the printer to connect into the wireless network. The older Wired Equivalent Privacy (WEP) does not permit some printers to connect to the network properly.
Performing these five checks should at the very least identify where the problem lies. You should be able to then zero-in on the root of the problem.
123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup
When looking at enterprise security, we commonly refer to and consider firewalls, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN), encryption and authentication. When we think of securing our data, we think of securing critical servers and databases. Rarely do we think of printers. Billions of dollars are spent worldwide on security each year, but how much did your organization spend on securing their printers this last 12 months? If you answered zero, you would be in the vast majority.
Printers have come a long way since their widespread adoption in the late 1970's and early 1980's. Back in the day, each printer was connected to an individual system and could only process a single print job at a time. Today, printers have matured into multi-functional devices that bare little resemblance to their distant origins. Printers in the 21st century perform dozens of tasks including, but not limited to, printing, scanning, photocopying, faxing and even emailing documents. What most users, and even system, network and security administrators do not realize is what really goes on inside a printer and what functionality they truly have.
123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup
When discussing printers in this article, we are not only talking about the behemoths you see in most large enterprises, but also your low-end multifunctional printers you now find common in regular households. Rare is it to find a printer, no matter how small, that only performs the single task of printing. Most, at a very minimum, provide faxing or scanning and with these come increased memory requirements. Scanning a full document in preparation to print, scanning a document to be saved as a PDF or similar file, or scanning a document to allow faxing all require the ability to buffer the data within the device. A buffer is basically a region of memory that allows the storing of temporary data. Printers use this buffer to store a digital version of the document you are printing, scanning or faxing. Depending on the device, this buffer can range from a small piece of Random Access Memory (RAM) to a Hard Disk Drive like the type found in your desktop or laptop computer. In larger enterprise printers, this buffer is not the only memory store found within the printer. A larger, non-volatile memory area is provided to store semi-permanent or permanent information. For example, some printers allow scanning of a document and saving it within the printer as a PDF. The user may then connect to the printer as if it were a network drive, or via a web page, and download .
123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setupp123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup/
In either of these scenarios, improper disposal of a decommissioned printer could have catastrophic consequences for a company. Leased printers may be returned to the leasing company for resale. Purchased printers are discarded in the trash or sold at auction or online via auction sites such as eBay. Either way, countless sensitive documents could pass into the hands of nefarious individuals. While the leaking of some documents could financially affect organizations, leaking personal information pertaining to hundreds or thousands of customers or clients could have reputation ramifications that could destroy a company.
Most organizations do not realize the full potential of their printers or the functionality they have available. While much functionality is non-security related, these functions have considerable impact on the security of the data within an organization and need to be understood and addressed. These include, but are not limited to:
1. The ability to copy files to Windows or Unix SMB file servers
2. The ability to email scanned files to a user
3. Functionality that allows printers to receive faxes and then forward the fax onto predefined users via multiple methods, such as email or as another fax, and
4. The ability to store files which have been scanned, printed, emailed or uploaded locally on the printer.
123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup123.hp.com/setup
No comments:
Post a Comment